We Protect What is Important To You
Cella Skincare NG ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website (www.cellaskincareng.com) or make a purchase
1. Information We Collect
Personal Information: When you place an order or create an account, we collect:
Full name
Email address
Phone number
Delivery address
Payment information (we do not keep this it's only for processing payment securely by our payment partners)
Automatic Information: When you browse our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on our website
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Send order confirmations and delivery updates
Respond to your enquiries and provide customer support
Send promotional offers and updates (only with your consent)
Improve our website and services
3. Information Sharing
We do not sell your personal information. We only share your information with:
Delivery Partners: To fulfill your orders
Payment Processors: To securely process your payments
Legal Authorities: If required by law
4. Data Security
We implement appropriate security measures to protect your personal information. Our website uses SSL encryption to secure data transmission. Payment information is processed by trusted third-party payment providers and is not stored on our servers.
5. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt out of marketing communications at any time
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, though this may affect some website functionality
7. Contact Us
For privacy-related enquiries, contact us at: WhatsApp: +234 703 158 8459 | Email: hello@cellaskincareng.com
